Predictive analytics for risk assessment in recalls

# Predictive analytics for risk assessment in recalls **Domain:** Customer Service **Subdomain:** Customer Service and Support **Capability:** Recall Management Ability to initiate the return of products or components for quality or safety reasons. It includes performing a risk analysis, initiating the recall, managing recall-related communication, submitting regulatory reports, monitoring recall effectiveness, and managing the recall termination. ## AI use case Predictive analytics for risk assessment in recalls. ## Implementation Apply predictive models to assess the risk and impact of potential recalls, enabling proactive measures. ## Reference solutions Infor EAM; SAP may require custom development